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Six Pillars of Civility: Compassion

by | October 24, 2013

Over the past few years I have developed what I refer to as the Six Pillars of Civility. Over the next few months I am going to explore these six qualities, which in my opinion, are crucial to maintaining a […]

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Leading with Laughter to Build an Inspiring Workplace Culture

The Power of Possibility

by | October 17, 2013

Would it surprise you to learn that over 95% of workplace disputes can be resolved within the first 3 – 5 occurrences: if someone makes a choice to speak up. The problem is that the vast majority of us don’t […]

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Leadership is . . .

by | September 30, 2013

I heard a wonderful thought about leadership recently. The circumstances were awful – the funeral of a friend who passed away far too young. But the commentary about my friend, and all she accomplished in her life, was truly beautiful. […]

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Promoting Respectful Cell Phone Use in the Workplace

by | September 12, 2013

** Editor’s note: This new series features answers to the most commonly asked workplace etiquette questions. With the persistence of technology in our everyday lives, what can we do about the person who constantly checks their phone during conversations, meetings, […]

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