Fighting at Work (With a Smile)
Wednesday, March 3rd, 2010
I’m always amazed to hear the stories of how people subtly fight at work. Through procrastination, gossip, stonewalling, and other passive-aggressive methods, co-workers can find clever ways to obstruct progress while appearing helpful.
So much conflict can be hidden under the surface of our actions and conversations. In the theatre, this is called “subtext.”
Here are some examples of ways employees fight while smiling. Names have been changed but the scenarios are true.
1. Creating obstacles. “Tracy” is a talented office manager, but if she feels slighted, her ability to solve problems comes to a screeching halt. Suddenly, numerous intractable obstacles appear. If one is solved, another emerges. Some coworkers have called Tracy, “controlling” and they complain of her micromanaging. Others have learned to keep Tracy “in the loop” and report no problems. They have realized Tracy’s need to feel needed. While some coworkers are stuck in constant battles with Tracy’s procedures, others have found a coworker with incredible talents and a powerful work ethic.






