Respectful Workplace Blog

Earlier this month I had the opportunity to attend an overnight workshop which involved working with horses. Let me be clear, this was not a horse training or riding class, but rather a personal development workshop that incorporated horses into the process as co-facilitators.
 
What I ended up learning was not only a lot about myself, but also plenty about respect – giving and receiving it – from the horses. Establishing respect with a horse is not unlike the dance we undertake to garner the respect of another human being. Horses, like humans, respond to communication that involves both verbal and non-verbal cues to convey respect.
 
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I have long considered myself a student of brain sciences. I am fascinated by how we store information and learn, how emotion plays a role in imprinting and decision making, why behavior change is so difficult …anything that might eventually permit me a greater degree of mastery over that big, grey walnut-shaped mass between my ears. For those with similar curiosity, it’s a great time to be participating in the business of business. There have been more discoveries about how the brain works over the past 5 years than perhaps the last 150 combined…and more is coming out every day.

Okay, you might ask. So what? While knowledge for its own sake is nice, why is brain science so important? And why now? I’m a pragmatist and tactician by nature. It’s the applicability and bottom-line implications of new information that ultimately determine its value to business. So from my perspective, here are a few new insights from brain research that every leader and manager should be aware of.

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With the purpose of creating a community of diverse perspectives and encouraging a fresh dialogue on respect, the Respectful Workplace blog team is pleased to announce a new monthly feature written by a guest blogger. This month our contributor is Ruth Ramos, a Cleveland, Ohio based consultant.

The Beginning of Healing

Probably the most popular topic today is the presidential election, or more specifically, the candidates. As a diversity consultant, it has been amazing to watch the diversity issues that have come up as a result of this election – race, gender and age being the most discussed. I sit and listen to what the media says and what others around the dinner table are discussing and I am amazed that in the 21st century, we still have such strong prejudices and stereotypes about these issues.

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One of the ongoing features that I am hoping to add to this blog involves highlighting organizations and individuals who are getting respect ‘right’. But in researching this angle, I have found very few positive examples of respect in the workplace. As I scour the search engines, I keep ending up with results that either emphasize issues of disrespect or outline specific policies intended to increase workplace respect. There is very little online that champions those who are already practicing respectful behaviors in the workplace.

So how do we know what respect in the workplace should look like?

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Last week I attended a lecture by Eddie Moore, Jr. at the Cleveland Museum of Natural History, titled Inclusion, Equity, Privilege: Is Corporate America Making Progress in the 21st Century and held in conjunction with the current exhibition RACE: Are We So Different?

To begin his discussion, Moore appealed to the audience to find common ground in order to productively discuss race, whether in the workplace or in our personal lives, while acknowledging that each of us had had different life experiences. Moore led us through an exercise to find that starting place as a group.

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Every day brings a myriad of opportunities to increase our awareness, wisdom and, ultimately, effectiveness. The problem is that most of us walk right past these opportunities because of a little glitch in our mental “software.”

Years ago, a friend of mine, who is a behavioral psychologist, shared an insight that has stuck with me. While presenting to a local group of Training and Organizational Development professionals, he asked a very simple question:

“What is the strongest need that human beings consistently act upon?”

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Recently, I posted about how we are much more alike than we are different, especially in terms of shared values. But now, science is confirming that even across racial lines, there are more similarities among us than differences.

A new exhibition, RACE: Are We So Different, which opened last week at the Cleveland Museum of Natural History, explores the origins of race. Humans, as explained in the exhibition, are all basically the same, once the layers of skin are pulled back. Skin color variants in humans evolved only as protection from the sun’s ultraviolet rays.

If race really is just skin deep then why does the subject stir such heated debates and cause tempers to flare?

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Maybe yes and maybe no.

Lately, there have been a number of blog posts either focusing on proposed legislation that would prevent workplace bullying or the Employee Non-Discrimination Act (ENDA), which would expand Title VII to include sexual orientation as a protected class.

While this type of legislation is intended to eradicate inequality and promote inclusiveness in the workplace, we shouldn’t wait for its passage to act. Wouldn’t it be more effective for organizations to take a proactive stance before such legislation is passed to begin the dialogue among employees about the benefits of a respectful workplace?

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“The hot-button issues of politics can lead to inflamed tempers that can impede your productivity—and possibly, your progress.

Who do you think should be the next President of the U.S.? John McCain? Barack Obama? Jon Stewart? Regardless of who gets elected, there is no question that this is the most diverse and exciting campaign in many years.

Given what is at stake in the election and the historic nature of this year’s race, it is tempting to discuss the issue at work with those colleagues we’re accustomed to chatting with and hashing out so many things. Yet there are very good reasons why we shouldn’t.”

In a recent post on Anderson Cooper’s 360 Blog, Bruce Weinstein, Ph.D, the Ethics Guy for businessweek.com examined the ramifications of talking politics at work. He ranked politics, along with sex, money and religion as one of the most controversial topics in the workplace.

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Last month, I helped facilitate a workshop on respect in the workplace, leading a discussion on personal values and how they affect our professional behavior. Since our values significantly impact the decisions we make, it was important to have our participants spend some time reflecting on their own and the behaviors that would ideally correspond with them.
 
In that discussion, our participants defined a value both as something of importance and as a compass that guides us. They also discussed and came up with a brief list of possible universal values; those core ideals which would likely be just as important to individuals from any country our demographic in the world. While not validated beyond our discussion, our group’s list included:
 
1. Health
2. Family
3. Spirituality
4. Education
 
So what happens when we work with individuals who we believe are challenging or even attacking our personal values?  
 
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