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Race as a Cultural Divider

Race as a Cultural Divider

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I realize it has not even been a year since we here in the US elected the first African-American president and that change is slow. But the recent incident at the Hunt Valley Swim Club in suburban Philadelphia  makes me wonder if [...]

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Checklist for an Emotional Hijacking

Checklist for an Emotional Hijacking

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My favorite part of Daniel Goleman’s Emotional Intelligence, is Appendix B that outlines the “Hallmarks of an Emotional Mind.” If you’ve had a reaction and wonder if your emotions have “hijacked” you, look to see if your reactions fit this [...]

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A Rose by Any Other Name

A Rose by Any Other Name

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Creating a respectful workplace is not about having nice slogans or values statements about respect posted up on the wall. It is about creating a culture where business practices are fundamentally respectful. Zappos an electronic commerce company and online retailer [...]

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